Performance Management

Why manage performance?

Because it makes financial sense! It can improve employee engagement, customer satisfaction, safety and your company's reputation.

What happens if I do not performance manage?

It can lead to poor morale, demotivated employees, reduced productivity, increased absence and staff turnover and could possibly have expensive legal consequences.

Examples of poor performance

These can include not adhering to company standards, policies or procedures, inaccuracy and lack of attention to detail, poor attitude towards management and colleagues, missing deadlines, lack of commitment, motivation and initiative.

Possible Causes

Not being shown correct procedures, lack of proper training, not knowing what is expected, working under unreasonable pressure, following somebody else’s bad example, personal problems.

Conducting a Performance Review

Prepare for the meeting. Specifically state the areas where the performance does not meet the required standard. Establish the reasons – discuss, listen, ask for ideas to solve the problem. Identify the next steps, agree an action plan and a review date. Then monitor and support the employee’s progress.

Performance Management Skills

Performance management is easy to do badly and done badly it can cause more damage to your business than if it is not done at all. Conversely, done well it can help transform a poorly performing workforce. If you are at all unsure, obtain professional advice and training from Bibby Consulting & Support, who are experts in providing both to businesses of all sizes.

The above is intended to provide information of general interest about employment law but does not give legal advice.