Interpersonal Skills

Employment Law Training - Interpersonal Skills

Course Duration

Half Day / Full Day

Cost

From £495 - Half Day
From £ 875 - Full Day

Course Aims and Objectives

Interpersonal Skills will help you manage the roles of communication, understand why effective communication is important, and know how to follow the steps of the communication process. This interactive multimedia training programme provides you with opportunities to make personal improvements to your communication effectiveness. This course will provide you with a good understanding of how interpersonal skills are essential to good people management and how to put those skills into practice.

Course Content

• How do we communicate?
• The different forms of communication
• The importance of communication
• The results of ineffective communication
• Communication in the workplace
• Communication and problem solving
• The consequences of using the wrong skills in certain circumstances.
• Harassment in the work place
• Conflict management questionnaire
• Individual styles of leadership

Certification

All delegates who successfully complete this course will be awarded a Certificate of Attendance.